mostbet Terms and Conditions
This page sets out all the conditions for using the mostbet platform in detail. Please read these terms carefully before opening an account and before making any financial transaction.
Last Updated: These terms and conditions may change at any time. It is recommended that you review this page regularly. Continued use of the platform after any changes will be taken as your agreement to the updated terms.
Table of Contents
- General Provisions and Applicability
- Account Registration and Eligibility
- Account Verification and Security
- Deposit and Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Prohibited Activities
- Account Suspension and Closure
- Limitation of Liability
- Age Limit and Responsible Gambling
- Privacy and Data Protection
- Changes to Terms and Conditions
General Provisions and Applicability
These terms and conditions form the basis of the agreement between the user and the platform regarding all services provided through mostbet — including online betting, casino games, live casino and other entertainment activities. These terms take effect when a user completes registration for the first time.
1.1 Nature of the Agreement
By creating an account on mostbet you confirm that you have read and understood these terms and conditions in full and agree to comply with them. This agreement is considered a legally binding document.
1.2 Scope of Applicability
These terms are applicable to users in Bangladesh. Users who access the site from areas where online gaming is not legally permitted do so of their own accord and mostbet accepts no liability in such cases.
1.3 Relationship with Other Policies
These terms and conditions form the main foundation of all mostbet policies. However, other policies applicable on the platform — such as the Privacy Policy and responsible gambling guidelines — serve as supplements to these main terms and should be read together. In the event of any conflict, these terms and conditions will take precedence.
Account Registration and Eligibility
2.1 Age Requirement
You must be at least 21 years old to register on mostbet. Providing a false age at registration will result in immediate account cancellation and the associated balance may be forfeited.
2.2 One Account Policy
Each person may open only one account. If the same person is found operating multiple accounts, all accounts will be closed and all bonuses will be cancelled. Attempting to take advantage of bonuses through multiple accounts is strictly prohibited.
2.3 Accuracy of Information
All information provided at registration — name, email, mobile number — must be completely accurate and up to date. Providing incorrect or misleading information may result in account suspension during verification.
2.4 Registration Process
The registration process includes OTP verification to a valid mobile number. The OTP sent must be entered within the specified time to activate the account. It is not possible to open more than one account with a single mobile number.
- A valid and active mobile number is required for registration.
- Verifying your email address provides the option to recover your account.
- Providing incorrect information may cause problems during the payment process.
- Verification is required when changing account information.
Account Verification and Security
mostbet follows a KYC (Know Your Customer) verification process to ensure account security and protect financial transactions. This verification may be mandatory for large withdrawals or in specific circumstances.
3.1 Identity Verification Requirements
For identity verification, a clear copy of a government-issued national ID card, passport or driving licence may need to be submitted. The purpose of verification is solely to confirm identity — this information is not sold to third parties.
3.2 Password and Login Security
Account login details must be kept completely confidential. If you notice unauthorised access or suspicious activity on your account, notify the support team immediately. Sharing account details with any third party is strictly prohibited.
3.3 Account Ownership
Each mostbet account is for the personal use of the registered individual only. Transferring or selling an account to someone else is not permitted. The registered user bears full responsibility for all activity on the account.
Deposit and Withdrawal Policy
mostbet supports familiar and convenient payment methods for users in Bangladesh. All financial transactions are processed through secure SSL encryption.
4.1 Deposit Methods and Limits
The minimum deposit amount is ৳100. Accepted methods are: bKash, Nagad, Rocket, Upay and bank transfer (Sonali Bank, Dutch-Bangla Bank and other major commercial banks). Cryptocurrency or any other method is not supported.
4.2 Withdrawal Methods and Timeframe
The minimum withdrawal amount is ৳500. Withdrawals can be made via: bKash, Nagad, Rocket, Upay and bank transfer. Approved withdrawals are generally processed within 10 to 45 minutes.
4.3 Same Method Policy
Withdrawals are generally processed using the same method by which the deposit was made. This is part of security and anti-money laundering measures. For withdrawals by an alternative method in special cases, the support team must be contacted.
4.4 Transaction Validity
All financial transactions must be made using legitimate personal funds. Using a third-party account or a payment method registered in someone else's name is strictly prohibited. mostbet reserves the right to temporarily hold and review suspicious transactions.
Bonuses and Promotional Offers
mostbet offers various bonuses and promotional offers. However, each bonus has specific conditions and failure to comply may result in the bonus being cancelled.
5.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 adds ৳1,000 in bonus and the balance becomes ৳2,000 — to withdraw this bonus, the bonus amount must be wagered 10 times, i.e. ৳10,000 must be bet. If this bonus is not used within the specified time it will be cancelled automatically.
5.2 VIP Cashback
The VIP program has three tiers: Bronze — up to 0.5% cashback per week; Silver — up to 1.0% cashback per week; Gold — up to 1.5% cashback per week. Cashback is given based on the net loss for the week.
5.3 Bonus Condition Violations
If, after claiming a bonus, the use of multiple accounts, use of another person's funds or any other fraudulent activity is detected, the bonus along with all winnings will be cancelled. If a withdrawal is attempted without meeting the bonus conditions, the bonus portion will be deducted.
- Multiple welcome bonuses cannot be applied to one account at the same time.
- A bonus may only be usable on specific games or bet types.
- An expired bonus cannot be claimed again.
- mostbet reserves the right to change bonus terms and conditions.
Betting and Gaming Rules
The mostbet platform offers various gaming options including sports betting, online slots, live casino and fishing games. Each game has its own rules which should be read before starting the game.
6.1 Bet Finalisation
Once a bet is confirmed it generally cannot be changed or cancelled. If a bet is not processed due to a technical error, the bet amount will be refunded. If the cash out feature is available, it can be used within the specified time.
6.2 Game Results
The results of all games are determined through verified random number generator (RNG) technology. In live casino games, results conducted through a live dealer are considered final. If a technical error affects a result, the platform reserves the right to cancel that round.
6.3 Special Conditions for Sports Betting
When betting on cricket, football and other sports, if a match is cancelled or ends halfway through, the bet is generally considered void and the amount is refunded. However, different settlements may apply depending on the specific rules of the sport.
Prohibited Activities
The activities listed below are completely prohibited on the mostbet platform. Violating these prohibitions may result in account closure as well as legal action.
7.1 Strictly Prohibited Activities
- Creating multiple accounts to take advantage of bonuses or promotions.
- Using bots or automated software to place bets.
- Match-fixing or fraudulent activity in any game or betting market.
- Money laundering or use of illegal funds.
- Assisting minors in creating accounts.
- Using another person's account to place bets.
- Deliberately exploiting technical errors on the platform.
- Attempting to hack or gain unauthorised access to the system.
Account Suspension and Closure
8.1 Closure by the User
Any user may voluntarily close their account. Any active bonuses at the time of closure will be cancelled. If there is a balance remaining, it is recommended to complete the withdrawal process before closing the account.
8.2 Closure by mostbet
If evidence of rule violations, fraud, money laundering or breach of law is found, mostbet may close an account without notice. In cases of serious violations, the entire balance may be forfeited and legal action may be taken.
8.3 Right to Appeal
If an account is closed, the user concerned may appeal to the support team via live chat or email. If after investigation it is found that the closure was made in error, the account will be reopened.
Limitation of Liability
mostbet is committed to providing the highest quality service, however the platform's liability is limited in certain areas.
9.1 Technical Issues
mostbet is not responsible for issues caused by internet disconnection, power outages, or any other third-party factors. If a loss occurs in such circumstances, mostbet will try to resolve it according to applicable policies, but no guarantee of compensation is given.
9.2 Game Results & Losses
mostbet is not responsible for financial losses from betting or gaming. All gaming activities are conducted at the user's own decision and risk. You are advised to read the Responsible Gaming Guidelines to stay aware of the impact of financial losses.
Age Limit & Responsible Gaming
mostbet is firmly committed to protecting minors and ensuring responsible gaming. No one under the age of 21 may register, and no one may create an account on their behalf.
10.1 Age Verification
mostbet may request identity documents at any time to verify the date of birth provided during registration. Registering with false information will result in account termination.
10.2 Limit-Setting Options
Users can set deposit limits, session limits, or use the self-exclusion option to manage their gaming habits. Contact the support team for help using these options.
For more information and support on gaming addiction or excessive play, relevant answers are available in mostbet's FAQ section.
Privacy & Data Protection
mostbet keeps personal data collected during registration and platform use secure. The detailed methods of data collection, use, and storage are described in a separately published policy.
11.1 Use of Data
User data is used solely for the purposes of providing services, account verification, and support. Personal data is not shared with third parties except where required by law.
11.2 Cookies & Tracking
mostbet uses cookies to improve services and personalise the user experience. Cookies can be disabled from browser settings, though some features may become limited as a result.
Changes to Terms
mostbet reserves the right to amend, change, or update these terms and conditions at any time. For significant changes, users may be notified via their registered email or through an in-platform notification.
12.1 Effective Date of Changes
Updated terms take effect from the date of publication. Continued use of the platform after any change is considered acceptance of the new terms. You are therefore advised to visit this page regularly.
12.2 Contact & Support
If you have any questions or uncertainties regarding these terms, please contact mostbet's 24/7 live chat or email support. Support is available in both Bengali and English.